Terms and Conditions

Technical Surfaces provides access to www.urban-turf.co.uk (the "website") and sell or present our services to you subject to the conditions set out on this page. Please read these conditions carefully before using the Technical Surfaces website. By using the www.urban-turf.co.uk website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future www.urban-turf.co.uk service you will also be subject to the guidelines and conditions applicable to that service.

Legal Notice: Terms & Conditions

In the context of these Terms and Conditions, the following words shall have the following meanings:

"Technical Surfaces" means Technical Surfaces Limited, a company registered in the UK having its registered address at Standards House, Meridian East, Meridian Business Park, Leicester LE19 1 WZ “the Website” means any website under the ownership or control of Technical Surfaces from which a link has been created to these terms and conditions;
“the Material” means all of the information, data, text, graphics, links or computer code published on, contained or available on the Website;
"User" means the individual, firm, company or organisation accessing this website or making an order

1. Access to www.technicalsurfaces.co.uk, www.urbanturf.co.uk, www.sow-green.co.uk and www.cricketcarpetsdirect.co.uk (hereafter referred to as “Our Websites”)

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

2. Licence for website access

Technical Surfaces grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Technical Surfaces. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any of the Material on this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.technicalsurfaces.co.uk without express written consent. You may not use any Meta tags or any other "hidden text" utilising www.technicalsurfaces.co.uk without the express written consent of Technical Surfaces. Any unauthorised use terminates the permission or license granted by Technical Surfaces. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of www.technicalsurfaces.co.uk as long as the link does not portray www.technicalsurfaces.co.uk or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Technical Surfaces logo or other proprietary graphic or trademark as part of the link without our express written consent.

3. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Technical Surfaces are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam" to cause annoyance, inconvenience or needless anxiety.

4. Copyright

© 2013 Technical Surfaces Limited: The copyright in the website and its content belongs to Technical Surfaces Limited

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Technical Surfaces, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Technical Surfaces and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Technical Surfaces, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the website without Technical Surfaces express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Technical Surfaces express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Technical Surfaces express written consent.

Any redistribution or reproduction of part or all of the contents of the Website or the Material in which Technical Surfaces owns copyright in any form is prohibited other than the following:

• you may print or download to a local hard disk, extracts for your personal and non-commercial use only;
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the Website as the source of the Material

All other rights are reserved and for the avoidance of doubt, you must not:

• republish or redistribute the Material from the Website (including republication on another website);
• sell, rent or sub-license Material from the Website;
• reproduce, duplicate, copy or otherwise exploit the Material on the Website for a commercial purpose;
• partake of the automated or systematic mining of data from the Website;
• edit or otherwise modify any of the Material on the Website; or
• transmit or store the Material from the Website in any other website or other form of electronic retrieval system

Our status (and that of any identified contributors) as the authors of Material on the Website must always be acknowledged.

You must not use any part of the Materials on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.

5. Trade Marks


O.T.I.S™, ECO/DRIVE™, WINTER REVIVAL™ are unregistered trade mark of Technical Surfaces.

Copyright subsists in the Technical Surfaces Logo, the Matchfit logo and the Partners in Excellent logo and is owned by Technical Surfaces Any trade marks reproduced on the Website which are not the property of Technical Surfaces are acknowledged on the Website and authorised to be used.

6. Our contract

When you place an order to purchase a product from www.technicalsurfaces.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product.

7. Pricing and availability

Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such. As we process your order, we will inform you by e-mail or phone if any products you order turn out to be unavailable. All goods are subject to availability and Technical Surfaces reserves the right to refuse to accept any registration and to refuse to supply any goods/services to any User.

8. Electronic communications

When you visit www.technicalsurfaces.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

9. Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.

The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies (if any) and third parties connected to us hereby expressly exclude:

•    All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
•    Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including, without limitation any liability for:
•    loss of income or revenue;
•    loss of business;
•    loss of profits or contracts;
•    loss of anticipated savings;
•    loss of data;
•    loss of goodwill;
•    wasted management or office time; and
•    for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

10. Alteration of Service or Amendments to the conditions

We reserve the right to make changes to our website, policies, and these Terms at any time. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

11. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

12. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions

13. Viruses, Hacking & Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

14. Third Party Websites

The Website may from time to time contain links to websites operated by parties other than Technical Surfaces. Such links are provided for the User's convenience only. Technical Surfaces does not control such websites, and is not responsible for their content. Technical Surfaces inclusion of links to such third party websites does not imply any endorsement of the material on such websites or any association with their operators.

15. General

Unauthorised use of the Website or any of the intellectual property rights held by Technical Surfaces may give rise to an injunction and to a claim for damages and legal costs and may be a civil and/or criminal offence. If you become aware of any material on the Website that you believe infringes your or any other person's copyright or trade mark, please report this by email to info@technicalsurfaces.co.uk or by post to Technical Surfaces Limited, Standards House, Meridian East, Meridian Business Park, Leicester LE19 1 WZ

If any provisions of these Terms and Conditions are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.

16. Privacy

Our Privacy terms can be viewed separately here.

17. Cookies

Details of our cookies policy and the cookies used by our website and how a user may disable such cookies can be viewed separately here

18. Jurisdiction & Governing Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.